Terms of use

Article 1 Applicability

1.1 These terms and conditions apply to all quotations, agreements, execution of orders and deliveries from Centillien.

1.2 Deviations from these conditions are only valid if confirmed in writing by Centillien.

1.3 All quotations issued by Centillien and the prices and conditions stated therein are without obligation.

1.4 Orders are only binding if they have been confirmed in writing by Centillien.

Article 2 Pricing

2.1 All prices are exclusive of VAT.

2.2 If a fixed price is agreed, this may be deviated from if the information on which this price is based is incorrect or incomplete. In that case, the price is calculated on the basis of subsequent calculation of hours and materials.

2.3 All prices in quotations, price lists, brochures and offers are subject to change.

Article 3 Delivery

3.1 If an agreed delivery time proves not to be feasible for whatever reason, the client will be informed of this and an attempt will be made to agree on a new reasonable term.

3.2 Proof of delivery of the service in accordance with the agreements is a delivery note signed for approval, or a form in which the hours worked are described.

3.3 If payments are outstanding for which the term has already expired, it may be refused to accept new orders or orders already agreed upon may be suspended until the payment obligation has been met.

Article 4 Complaints / Liability

4.1 Complaints about the services provided must be reported by registered letter within eight days of delivery. Centillien must then be given the opportunity to remedy the complaint and / or limit the damage within a reasonable period of time. If the client fails to do so or does not cooperate, the right to compensation will lapse.

4.2 In the event of damage that is clearly demonstrably caused by the work that Centillien has carried out, the client may receive compensation for this.

4.3 Only direct damage to equipment and / or software will be compensated.

4.4 The amount of the compensation can never, however, exceed the amount that Centillien has charged for the service to which the damage relates, with a maximum value of three months of service.

Article 5 Force majeure

5.1 Force majeure will be all circumstances that could not have been foreseen by Centillien or that could not be exercised by Centillien.

5.2 In the event of force majeure there is no right to compensation and agreed delivery times can be postponed without the client having the right to cancel.

Article 6 Payment

6.1 Payment must be made at once within 14 days after the invoice date. If this is not the case, the invoice amount may be increased with interest and administration costs. In addition, all costs that must be made to collect the invoice are at the expense of the client.

6.2 Compensation for any claim alleged by the client is excluded.

6.3 A difference of opinion about the amount to be claimed must be reported in writing immediately after receipt of the invoice. Failing this, it is deemed that no dispute exists.

Article 7 Dissolution

7.1 Agreements between the parties can be dissolved without judicial intervention if one of the parties loses the power to dispose of its assets, such as in the case of seizure, an application for suspension of payments, or a bankruptcy application.

Article 8 No takeover Clause

8.1 During the assignment or its extension, as well as for two years from the termination of the assignment, it is not permitted to approach employees or self-employed persons working for Centillien for a direct agreement. In the event of a violation, an immediately payable fine of € 25,000 per event will be forfeited without a reminder or notice of default. The fine does not affect the other rights of both parties, including the right to compensation.

Article 9 Disputes

9.1 All disputes that may arise as a result of the agreement that the parties enter into will be submitted exclusively to the district court in ‘s Hertogenbosch, without prejudice to the right of appeal.

Article 10 Registration

10.1 These delivery conditions have been filed with the Dutch Chamber of Commerce in Eindhoven under number 17085365 and can be cited as general conditions.